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Stadium Tech Report

October 6th, 2024

self-serve concessions

Feature

Denver Concessions, Part 2: Mashgin scanners provide flexibility and checkout speed

Even before Zippin, fans at Empower Field at Mile High got introduced to new concessions technology several years ago when a curious machine appeared at the checkout area of some stands. Instead of a staffer behind a terminal, the new devices were a platform surrounded by metal bands above and on the platform’s sides. What fans were instructed to do...

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Feature

Denver Concessions, Part 3: The rise of the self-checkout kiosk

If there is a newer concessions technology that is fairly obvious in the how-to of its use, it’s the big-screen kiosk. Popular at quick-service restaurants in many places, self-order kiosks have been gradually growing in use at stadium concession stands, including Empower Field at Mile High, where the technology has been in use for several years in a few different...

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Editorial

When you deploy technology, don’t forget the people

With the recent explosion of stadiums deploying new technology in just about every phase of venue operations, it’s easy to get caught up in the idea that technology alone can help solve multiple game-day pain points. But one thing struck me as I visited several stadiums this year, watching closely how fans interact with new technology: Without trained staff to...

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News

Aramark blitzes NFL stadiums with new concessions technology deployments

Caterer Aramark Sports & Entertainment announced a blitz of new stadium concession technology deployments at NFL stadiums aimed at improving concession services, a mix that includes checkout-free stands, facial authentication technologies, self-ordering kiosks and self-scan terminals that use both optical recognition as well as bar-code scanning. Of the numerous announcements, the one with perhaps the most widespread impact is Aramark's...

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News

New Report! An in-depth look at the innovative concessions operation at St. Louis City SC’s CityPark

Welcome to the second issue of our TENTH year of STADIUM TECH REPORTS, the Summer 2023 issue! These long-form reports are designed to give stadium and large public venue owners and operators, and digital sports business executives a way to dig deep into the topic of stadium technology, via exclusive research and profiles of successful stadium technology deployments, as well...

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News

New Report! Self-serve drink machines, Super Bowl recap and more!

Welcome to the first issue of our TENTH year of STADIUM TECH REPORTS, the Spring 2023 issue! These long-form reports are designed to give stadium and large public venue owners and operators, and digital sports business executives a way to dig deep into the topic of stadium technology, via exclusive research and profiles of successful stadium technology deployments, as well...

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